FiberEX
Field-first CRM
A field-first CRM for fibre install crews: GPS-watermarked photos, digital FTTH assessments, LRN tracking, route-optimised site visits and one-click sync to the office board.
Four stages, one workflow, zero missed jobs. Field operations lose money in the gaps — crews driving further than they need to, jobs paused with nobody noticing, evidence arriving days late, and a back office retyping what the engineer already wrote down. FiberEX closes those gaps by making the job the single source of truth from dispatch to invoice.
4
Job stages
1
Workflow, truck to office
0
Missed jobs
The live product
FiberEX as it ships today
Screenshots of the running system: the crew sign-in, and the GPS route log a supervisor opens to replay any crew's day.
Live crew map
Start with where everyone is
Click a crew to draw its route and follow its run. This is a representative view of the control room map — the production system plots real telemetry on live mapping.
Live · updated 4s ago
Crews on shift · 4
Walkthrough
Every part of the system, in depth
Seven surfaces cover dispatch through to invoicing, including both sides of the crew mobile app.
Live · updated 4s ago
Crews on shift · 4
Every crew, every route, in real time
Crew phones and vehicle trackers report position continuously. The control room sees who is where, which job they are on, the route they took and the route they should take next — click any crew to follow their run.
- Live positions with breadcrumb history and route replay by day
- Geofenced job sites: arrival and departure recorded without anyone pressing a button
- Travel time learned from actual runs, so ETAs stop being guesses
- Idle, off-route and overrun alerts raised to the duty manager
Outcomes
What automation actually changed
The numbers that moved once dispatch, evidence and paperwork stopped being manual.
-31%
Travel time per job
Position-aware dispatch and learned travel times.
+18%
Jobs per crew per day
Less driving, no waiting on the office for details.
100%
Digital sign-off
No paper packs, no missing certificates.
-4 days
Job to invoice
Completion pack and cost posting generated at sign-off.
Figures are indicative of the deployment this system was built for.
Build one like it
We can build you a system comparable to FiberEX
Any business running crews or vehicles can use this: telecoms and fibre, utilities, civils, plant maintenance, installation, inspection and facilities. We keep the GPS, dispatch, offline mobile and paperwork engine, and rebuild the job model, forms and integrations around your work.
Free quote & initial consultation